
Buyer questions
Clear answers, with the uncertainty left visible.
The goal is to help you make a better check—not to turn changing platform terms, seller listings or shipping estimates into guarantees.
01Is this the official Hipobuy website?
No. Hipo Index is an independent product-discovery and education resource. The official Hipobuy domain is hipobuy.com.
02What is a Hipobuy spreadsheet?
It is an organized directory of product links from Chinese marketplaces. It can make discovery faster, but it does not prove seller reliability or product quality.
03Can I buy directly from this website?
No. This site does not process payments or handle orders. Product cards open third-party source or product-index pages where you can continue the workflow.
04Are prices and availability live?
Treat every displayed value as a snapshot. Sellers can change price, variants, domestic delivery and availability without notice, so verify the exact listing before paying.
05Does Hipobuy provide QC photos?
Hipobuy’s service includes warehouse handling, and buyers commonly review warehouse images before international shipping. The visible photo set should still be checked carefully and extra evidence requested when needed.
06How long can purchases stay in the warehouse?
Hipobuy’s official app listing states 90 days of free storage. Check the current account terms before relying on that window because platform policies can change.
07Which shipping line should I choose?
There is no universally best line. Compare eligibility, chargeable weight, destination, restrictions, estimated timing, tracking, insurance and compensation terms for the actual parcel.
08Are tax and customs included?
That depends on destination rules and the selected shipping service. Verify current official local guidance; do not rely on a spreadsheet for legal or tax advice.
09Can QC photos guarantee quality?
No. Photos can show visible condition, measurements and order matching, but cannot prove comfort, material composition or long-term durability.
10What should I do when a listing is unavailable?
Do not replace it blindly with a similarly titled product. Search the category again and compare the new source page, seller details, variants and price from the beginning.